Good to know
Straight answers
The things people actually ask us — about prices, access, small jobs and moving abroad. If yours isn’t here, just ask.
How do I get a price?
Fill in the quote form with the job — both addresses, which floor, roughly what’s going and anything awkward. We read it and email you a straight, written, no-obligation price. For bigger moves we’ll have a quick look first, in person or on a video call, so the number’s right.
Is the quote fixed, or will it change on the day?
What we quote is what you pay, as long as the job matches what you told us. We don’t lowball to win the work and then pile on extras. If something genuinely changes — twice the boxes, a piano you didn’t mention — we’ll talk to you about it before we do anything, not after.
Do you do small jobs, or only full house moves?
Both. A single item, a few bits, a student room or a shared-house move is a man-and-van job — one or two movers and the right size of van. A full house gets a full crew. We size it honestly so you’re not paying for a lorry to shift a sofa.
Can you deal with Canterbury’s parking and narrow streets?
It’s half the job here. The city-centre lanes, the permit zones, the one-way system and the tight coastal streets in Whitstable and Sandwich — we know them. We check the parking and access for your address first and bring a van that actually fits, or plan the carry from where we can legally stop.
Do you move students and shared houses?
Loads of them — Canterbury’s a university city. Single rooms, whole shared houses, end-of-term moves and storage over the summer. We keep it quick, cheap-as-sensible and flexible around move-in and move-out dates.
Do you take furniture apart and put it back together?
Yes — beds, wardrobes, flat-pack, the lot. We take it down at the old place and build it back up at the new one, so you’re not on the floor with an Allen key at midnight.
Can you store my stuff if the dates don’t line up?
We can. Clean, dry, secure storage for a few boxes or a whole house, on the same booking as the move. Handy when there’s a gap between places or the new one isn’t ready. We take a list as it goes in so you know exactly what’s there.
Do you move out of Canterbury to Europe?
Yes — removals from Canterbury to France, Italy, Spain and Portugal. It’s packed to travel here, driven out on a planned road route via a Channel crossing, and the customs paperwork is explained in plain English. Have a look at the Europe page for how it works.
Are you insured?
Yes — goods-in-transit and public liability cover, and we’ll put the details in writing with your quote. If a building or a landlord needs anything specific confirmed, just ask.
How far ahead should I book?
The sooner the better, especially around month-end, bank holidays and the university terms when everyone moves at once. That said, if you’re up against it, get in touch — we’ll always try to fit a move in.
Get a price
Tell us the job
Send the addresses, the floor and roughly what’s going. We’ll come back with a straight, no-obligation price by email.